About Us

About Us

United Avia Services Ltd was established over a decade ago with the aim of providing dynamic and innovative security services within the aviation sector. Initially operating from London Heathrow Airport for a limited number of airlines, we have since expanded to other airports within the UK, providing a one-stop solution to multiple airlines. 

Beyond this, United Avia has grown into providing security services such as static guarding, patrols, key holding and alarm response to other commercial organisations outside of the aviation industry, including to many blue-chip clients and prestigious brands. United Avia also offer other related facilities services such as cleaning, receptionists/concierge, fire marshals and vacant property inspections, to name a few. We have designated divisions for chauffeuring, recruitment and vetting as well as training. 

United Avia’s priority has been to develop long term relationships with our clients and our staff. We understand that realistic pay rates, good training and excellent support of our staff on the ground ensures that we have motivated staff delivering a quality service to satisfied customers as well as reducing staff turnover and building long term relationships with our clients.

We pride ourselves on tailoring our services to the specific needs of our clients. We encourage clients to be proactive in helping us create a careful assessment of their unique requirements. We take the time to listen, we respond by taking positive action and we provide objective advice.

We therefore assess each client’s individual requirements carefully to provide a solution that suits them and integrates seamlessly into their business. This enhances the image of the business and protects not only the clients, but also the well being and possessions of customers and employees who are the lifeblood of any business.

We are committed to continuous improvement in the service we offer and we continually re-evaluate our performance to ensure we maintain the quality that keeps us at the forefront of the industry.

Our Core Values

Customer Focus

Our focus is on forging a partnership with our clients and to have a close and open relationship with them. We believe this generates trust, which in turn works for the mutual benefit of our organisations. 

Best People

We strive to give our employees training and support, to enable them to work as a team to provide the best service possible and to create an environment which recognises and rewards achievement. 

Expertise

We develop and demonstrate our expertise through our innovative and leading edge approach to creating and delivering the right solution. We strive to be creative and imaginative and embrace the concept of change, but only when it is in the very best interest of our clients.  

Integrity

We can always be trusted to do the right thing. Our principle business asset is our reputation and its enhancement should be a core concern in our service delivery and ethos. 

Performance

The aviation and service industry is highly competitive. We are determined to expand our business, but are always fair competitors. We challenge ourselves on improving our performance year-on-year whilst creating a long-term sustainable solution. 
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